LetMeRepair Group of Companies

LetMeRepair stands for almost 20 years of expertise as an independent repair service provider in the after sales service industry. With more than 800 employees, LetMeRepair operates in the EMEA region with locations in Germany, France, England, Spain, Sweden, Poland, Portugal, Turkey and South Africa. Whether "off site" in a central workshop or "on site" directly at the customer's premises, LetMeRepair fulfils the warranty promise of its clients. In the past financial year, the LetMeRepair group of companies successfully processed approximately 1.5 million customer transactions in the EMEA region.

LetMeRepair is one of the leading BPO (Business Process Outsourcing) companies that focuses on supporting the complete "pre-sales" and "after-sales" cycles for the IT, office automation, consumer electronics and telecommunications, robotics and electromobility industries.

LetMeRepair aims to be one of the most efficient repair and contract assembly companies in the European market, while meeting the highest possible customer satisfaction. We offer our customers

• Full EDI interface with our customers.
• Real-time data transfer for all data required by the customer.
• Full transparency of our activities.
• Guaranteed FIFO processes in the repair cycle.
• Management of product and material flows on a state-of-the-art conveyor system.
• Modern workshop equipment and highly motivated employees who identify with "their company".
• ESD-compliant working environment.
• De-skilling of repair processes with the aim of sustainable cost reduction and to achieve optimal lead times.
• Efficiently integrated quality controls and 100% final inspection for each repaired unit.
• Dedicated KPI measurements and individually prepared reporting.

Many years of expertise in the repair business for mobile devices, an adaptable EDP system, as well as the necessary "know-how" in dealing with "big manufacturers" are the basis for the LetMeRepair mobile franchise concept and individual service concepts around the stationary trade.

Contact us! We offer you the perfect after-sales solution.